Zoya games Terms & Conditions — Your Rights and Responsibilities

1. Introduction

Zoya games (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and Sports Betting service provider. By using the website at https://zoyagames.app or any associated app, you agree to be bound by these terms and conditions.

These Terms and Conditions form a legally binding agreement between zoya games and you (the user). By accessing the platform, registering an account, or using any of our services, you are deemed to have fully accepted these terms. If you do not agree, please refrain from using the platform.

2. Account Registration & Usage

To access the full zoya games experience, you'll need to create a personal account. All information provided during registration must be accurate, complete, and up to date.

Account Creation Rules

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• The name, address, and mobile number provided at registration must be accurate.
• You are responsible for keeping your account password confidential.
• Sharing your account with or allowing third parties to use it is strictly prohibited.
• Zoya games may request necessary documentation at any time for identity verification purposes.
• Registering with false information will result in immediate account closure.

Account Security

If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately. zoya games recommends enabling two-factor authentication.

3. Eligibility & Age Requirements

Participation in zoya games requires meeting certain eligibility criteria, which are in place to ensure responsible gaming and protect minors.

• You must be at least 18 years old to participate in zoya games.
• Account registration and betting of any kind is strictly prohibited for users under 18 years of age.
• A copy of your national ID card or passport may be requested for age verification.
• Residents of restricted regions or countries are not permitted to use the platform.
• Individuals with cognitive impairments or those who are legally prohibited from gambling are not permitted to open an account.

4. Betting Rules

The following rules are mandatory when betting on zoya games. They apply equally to all members and are designed to ensure fair gaming.

Betting Rules

• Once a bet is confirmed, it cannot be cancelled or modified.
• Bets must be placed before the event begins or within the designated timeframe.
• Bets placed during a technical error may be reviewed and cancelled if necessary.
• Zoya games reserves the right to cancel bets placed at incorrect odds.
• Placing bets on the same event from multiple accounts is not permitted.

Bet Limit

Result Determination

All game outcomes at zoya games are determined by certified RNG (Random Number Generator) technology. Official results are used for Sports Betting. In the event of any dispute over a result, zoya games' decision shall be final.

5. Payments & Transactions

Zoya games supports deposits and withdrawals through Bangladesh's most popular mobile banking services. All transactions are completed via secure, encrypted channels.

Deposit Rules

• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.
• The minimum deposit amount is ৳200.
• Deposits are typically credited to your account within 5 minutes.
• If there is a delay due to a technical issue, please contact support.

Withdrawal Policy

• Identity verification must be completed before a withdrawal can be processed.
• Minimum withdrawal is ৳500.
• Standard withdrawals are processed within 3 minutes to a maximum of 24 hours.
• Withdrawals can only be made using the same method used for the original deposit.
• Suspicious transactions may require additional verification.
• Transactions may be suspended if money laundering or fraud is suspected.

6. Bonuses & Promotions

Zoya games regularly offers bonuses and promotional deals. Specific conditions must be met to claim and use these bonuses.

General Bonus Terms

• Each bonus offer carries its own wagering requirement.
• Each bonus may only be used once, unless the offer states otherwise.
• If multiple accounts are used to abuse bonuses, all associated accounts will be closed.
• Any bonus not used before its expiry date will be forfeited.
• Failure to comply with the terms of any bonus may result in the bonus and any associated winnings being forfeited.

Welcome Bonus

New members will receive a special welcome bonus on their first deposit. To qualify, the first deposit must be made within 7 days of registration and the minimum wagering requirement must be met.

7. Responsible Gaming

Zoya games believes gaming is entertainment, not a problem. That's why responsible gaming is our top priority. Our platform provides a range of tools to help you stay in control of your gaming experience.

• Self-Exclusion: You may temporarily close your account at any time for a specified period.
• Deposit Limits: Set daily, weekly, or monthly limits on your deposits.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Receive periodic reminders of your gaming session duration.
• Gaming History: Access your full betting history at any time.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Play Get help on the page.

8. Privacy & Data Protection

Protecting your personal information is one of zoya games' foremost responsibilities. We never sell or share your personal data with third parties.

• Information provided at registration is used solely for identity verification and service delivery.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by law.
• To learn more, visit our Privacy Policy Read.

9. Account Suspension & Closure

Zoya games reserves the right to temporarily suspend or permanently close your account for any of the following reasons:

• Any breach of these Terms and Conditions.
• Evidence of fraudulent or deceptive activity.
• Operating multiple accounts.
• Bonus abuse or manipulation of the gaming system.
• Providing a false identity or submitting inaccurate information.
• Being a minor or acting on behalf of one.
• Involvement in money laundering or any illegal activity.

10. Changes to Terms & Legal Matters

Zoya games reserves the right to modify, add to, or revoke these Terms and Conditions at any time. Users will be notified via their registered email and on the website before any changes take effect.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, please request account closure.
• Any disputes arising from this agreement will first be addressed through mutual negotiation.
• Contact us at: support@zoyagames.app

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.